Please read the Terms and Conditions carefully before using St. Anthony’s Hydro.
This document is an electronic record in terms of the Electronic Transactions Act. No 19 of 2006 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Electronics Transactions Act No. 19 of 2006.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
INTRODUCTION
Welcome to Anthony’s. Hydro, a service provided by St. Anthony’s Hardware (Pvt) Ltd. (“we”, “us”, or “St. Anthony’s Hardware”). We are an online marketplace for hardware and construction supplies, and these are the terms and conditions governing your access and use of Stanthonys.lk, along with its related sub-domains, sites, services, and tools (the “Site”). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site, which signifies your acceptance of these terms. If you disagree to be bound by this User Agreement, please do not access, register with, or use this Site.
The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to the Terms and Conditions of Use constitutes your acceptance of those changes.
This Site is owned and operated by St. Anthony’s Hardware (Pvt) Ltd., a company incorporated under the laws of The Democratic Socialist Republic of Sri Lanka, with its registered office in Colombo, Sri Lanka.
SERVICES AND PRODUCTS
St. Anthony’s Hardware offers a wide range of hardware and construction supplies, including tools, fasteners, electrical supplies, plumbing supplies, building materials, and more. We also offer various services, such as cutting and threading, welding, and painting. Our services and products are available to many customers, including businesses, contractors, and homeowners.
YOUR ACCOUNT
To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may, at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.
You are responsible for maintaining the confidentiality of your user identification, password, account details, and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times. All necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else or if the password is being, or is likely to be, used unauthorised. You agree and acknowledge that any use of the Site and related services offered and/or any access to the private information, data or communications using your account and password shall be deemed to be either performed by you or authorised by you as the case may be. You agree to be bound by any access to the Site and/or use of any services offered by the Site (whether such access or use is authorised by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.
Please ensure that the details you provide us with are correct and complete at all times. You must update details about your account in real-time by accessing your account online. For pieces of information, you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, or remove or edit content at any time without prior notice to you. We may, at our discretion, suspend or terminate the registration of any user who violates any of these terms of use, any of the terms and conditions of this User Agreement or for any other reason.
We also reserve the right to cancel unconfirmed/unverified accounts or accounts that have been inactive for a long time.
WAIVER
You acknowledge and recognise that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives as we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.
TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including, without limitation, payment obligations) of the parties arising before the termination date. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. Suppose you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site. In that case, your sole and exclusive remedy is to discontinue using the Site.
Both parties have the right to terminate each other by giving 30 days notice to each other.
GOVERNING LAW AND JURISDICTION
These terms and conditions are governed by and construed in accordance with the laws of The Democratic Socialist Republic of Sri Lanka. You agree, as we do, to submit to the exclusive jurisdiction of the courts, of Sri Lanka having jurisdiction over the place on which our Registered Office is situated at the time of institution of legal proceedings.
CONTACT US
You may reach us here.
OUR SOFTWARE
Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the “Software”).
You may use the Software solely to enable you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service, and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third-party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and is protected by the laws of Sri Lanka, including but not limited to any other applicable copyright laws.
When you use the Site, you may also use the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to separate policies, terms of use, and fees of these third parties.
You may not, and you will not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software, whether in whole or in part, or create any derivative works from or of the Software.
In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
CONDITIONS RELATED TO THE SALE OF THE PRODUCT OR SERVICE
This section deals with conditions relating to selling products or services on the Site.
THE CONTRACT
Your order is a legal offer to the seller to buy the product or service displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serve purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take. However, we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third-party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. All commercial/contractual terms are offered and agreed to between you and the sellers alone. The commercial/contractual terms include, without limitation, price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after-sales services related to products and services. St. Anthony’s Hydro does not have any control or does not determine or advise, or in any way involve itself in the offering or accepting such commercial/contractual terms between you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is a timely intimation to you of such cancellation via email or sms. Any prepayments made in case of such cancellation(s) shall be refunded to you within the time frames stipulated.
You confirm that the product(s) or service(s) ordered by you are purchased for your internal/personal consumption and not for commercial resale. You authorise us to declare and provide a declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the typical individual consumption. This applies to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual’s consumption quantity limit shall be based on various factors and at the sole discretion of the Seller or ours and may vary from individual to individual.
You may cancel your order at no cost any time before the item is dispatched to you.
Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies to the number of products ordered within a single order and the placing of several orders for the same product, where the individual orders comprise a quantity typical for a normal household.
RETURNS
Please review our Return Policy for details.
PRICING, AVAILABILITY AND ORDER PROCESSING
All prices are listed in Rupees are inclusive of all applicable taxes, and are listed on the Site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when placing it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item’s price may decrease between the time you place it in your basket and the time you purchase it.
We do not offer price matching for any items sold by any seller on our Site or other websites.
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.
We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or sms if any products you order are unavailable.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.
REFUND VOUCHER
Refund vouchers can be redeemed on our Website as full or part payment of products from our Website within the given timeline.
Refund vouchers cannot be used from different accounts.
Vouchers are not replaceable if expired.
PROMOTIONAL VOUCHERS
Each issued promotional voucher (App voucher and New customer voucher) will be valid for use by a customer only once. Multiple usages changing the identity is illegal.
The promotional voucher is non-refundable and cannot be exchanged for cash in part or full, and is valid for a single transaction only.
Promotional vouchers may not be valid during the sale or in conjunction with any special promotion.
The voucher will work only if the minimum purchase amount and other conditions are met.
St. Anthony’s Hydro reserves the right to vary or terminate the operation of any voucher at any time without notice.
St. Anthony’s Hydro shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason.
Vouchers are not replaceable if expired.
SECURITY AND FRAUD
When you use a voucher, you warrant to St. Anthony’s Hydro that you are the duly authorised recipient of the voucher and that you are using it in good faith.
If you redeem, attempt to redeem or encourage the redemption of vouchers to obtain discounts to which you are not entitled, you may be committing a civil or criminal offence.
Suppose we reasonably believe that any voucher is being used unlawfully or illegally. In that case, we may reject or cancel any voucher/order, and you agree that you will have no claim against us regarding any rejection or cancellation. St. Anthony’s Hydro reserves the right to take any further action it deems appropriate in such instances.
TAXES
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site, and you agree to bear any and all applicable taxes as per prevailing law.
REPRESENTATIONS AND WARRANTIES
We do not make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site.
We are not responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or the sellers’ actions as they conclude transactions on the Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Site.
We do not, at any point in time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities regarding such contract(s) entered into between you and the seller(s). We are not responsible for the unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back-ordered.
Pricing on any product(s) or related information, as reflected on the Site, may be due to some technical issue, typographical error or other reason by incorrect as published. As a result, you accept that in such conditions, the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you per our refund policy as stipulated.
